Privacy Policy
Dental AI Global, LLC (“Dental AI Global,” “we,” “us”) is a West Virginia limited liability company located at 1203 Jefferson Rd, South Charleston, WV. This policy explains what information we collect through dentalaiglobal.com and our related tools, how we use it, and the choices you have.
Information we collect
- Contact information you submit — such as your name, email address, phone number, practice name, number of locations, and the practice management system you use, when you fill out a form or contact us.
- Team portal account information — for authorized staff, the name, work email address, and role used to sign in to app.dentalaiglobal.com.
- Practice operations data — for practices we work with, scheduling, treatment-plan, insurance-verification, and performance data that the practice chooses to connect to our tools. This data is handled on the practice’s behalf and only to provide the service to that practice.
- Technical data — standard server logs such as IP address, browser type, and pages visited, used for security and reliability.
How we use information
- To respond to your inquiries and provide our services.
- To operate, secure, and improve our website and tools.
- To send service-related communications, including text messages and emails you have agreed to receive.
- To comply with legal obligations.
Text messaging (SMS)
If you provide a mobile phone number and agree to receive text messages from us, we use it only for the purpose you agreed to, such as responding to your inquiry, service reminders, or account notifications. Message frequency varies. Message and data rates may apply. Consent to receive text messages is not a condition of any purchase or service.
You can opt out at any time by replying STOP to any message. Reply HELP for help, or contact us using the details below.
We do not sell, rent, or share mobile phone numbers or text-messaging consent with third parties or affiliates for their marketing or promotional purposes. Information collected for text messaging is not shared with third parties except the service providers that transmit messages on our behalf (such as our messaging provider, Twilio), which may use it only to deliver those messages.
How we share information
We do not sell personal information. We share information only with service providers that help us operate (for example, hosting, authentication, database, and messaging providers), and only as needed to perform those services; when required by law or legal process; or in connection with a business transaction such as a merger or sale of the company.
Health information
Our tools may process information about a practice’s patients on behalf of that practice. Where this includes protected health information, we handle it as a service provider to the practice under the terms of an applicable business associate agreement, and use it only to provide the service to that practice. We do not use patient information for our own marketing.
Data security and retention
We use access controls, encryption in transit, and role-based permissions to protect information. No method of transmission or storage is completely secure. We keep information only as long as needed for the purposes described above or as required by law, and delete or de-identify it afterward.
Your choices
You may ask us to access, correct, or delete the personal information we hold about you, or to stop contacting you, by emailing us at the address below. Practices may request deletion of their connected data at the end of our engagement.
Children
Our website and services are intended for dental practice staff and are not directed to children under 13. We do not knowingly collect information from children.
Changes to this policy
We may update this policy from time to time. The effective date above shows when it was last changed.
Contact us
Dental AI Global, LLC
1203 Jefferson Rd, South Charleston, WV
Email: stevenghareeb@gmail.com